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Tea Store InfoHow To Place An Order In order to place an order with green-tea-expert.com, go to our tea store www.theteavenue.com then scroll down to find the category you are looking for. Then, click on that category and it will show you a list of individual items available for purchase. From there, you can click on the item name and it will take you to the product page where you have the option to buy that particular item. If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at info@theteaavenue.com Guarantee/Returns We have worked hard to provide you with top quality and reasonably priced items that's why we are certain that you will be pleased with your order. Rest assured that your visit with us will be pleasurable. With that said, please note that you can return your order to us except edible items such as the teas for any reason or no reason at all. We want you to be 100% satisfied and happy with your order or we refuse to accept your money! Methods of Payment We have a secure, fast, and easy way to send payments online! We accept Visa, MasterCard, American Express, and Discover. We can also accept your cashier's checks or personal checks. If you use a personal check or cashier's check, please send it to: Pearl of the Orient Please allow a few days for your check to clear before we can ship your order. Delivery Time Most orders ship within 10 business days from when your order was placed and/or payment was received. Some of our suppliers for tea and tea accessories may ship your order directly to you so you may receive your order in multiple shipments. Shipping We use UPS Ground for shipping within the United States and Canada. We've found that UPS provides the best value and reliability for our customers. Sales Tax Sales tax will only be assessed for orders that are shipped within the state of Virginia (4.5%). Thank you for visiting green-tea-expert.com!
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