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Best Green Tea Review and ResourcesGeneration Tea - if you are looking for organic teas with superb quality at a very reasonable price, you can't go wrong with this one. They stand behind their products and believe that they have the highest quality, most flavorful, and fully certified organic green teas. They also claim that they have a full time quality control department in charge of all the handling, analyzing, and supervising of all their products. Every aspect of all their products, from the procurement, to receiving, to the processing and packaging, is done in accordance to strict quality control and organic handling procedures. They also said that they never sell or stock products that are more than a few months from harvest and manufacturing (except for seasonal items). This in itself guarantees you a fresh, and effective botanical preparation. PRODUCTS AVAILABLE All kinds of organic green tea as well as all tea brewing supplies you need such as strainers, warmer, teabags, and teapots. SHIPPING AND RETURN POLICY They use UPS, Fedex, and US Priority Mail. They say that: "If for ANY reason you are unhappy with the products you received, please send them back within 60 days of purchase for a full refund, no restocking fee, NO questions asked! It is our way of assuring you that we guarantee you'll enjoy our products." For international orders, they are unable to accept returns and there are no returns on materials that have been mixed or blended together with other ingredients. The reason is that this contaminates the raw product. All shipping charges incurred for returning merchandise to Mountain Rose Herbs is the sole responsibility of the customer. INTERNET SECURITY Their online security are double protected through both Thwarte and Stronghold security systems, and verified through third party GeoTrust certification. Your data is secure through SSL 128 bit encryption technology. CUSTOMER SERVICE You have a variety of choices for placing an order such as by fax, mail, online, or by phone. They have a 1-800 number, a fax number, and an e-mail available to customers for orders or any questions. METHOD OF PAYMENT They gladly accept visa, mastercard, and discover credit cards. They also accept personal checks, as well as money order.
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